Privacy Policy for DeliveryAz

Last Updated: May 2024

At DeliveryAz, we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and protect your information when you use our application and services.

1. Information We Collect

• Account Information: Name, email, phone number, and company details provided during registration.
• Location Data: We collect geographic location data (GPS) to facilitate delivery operations, track orders in real-time, and improve address accuracy. This includes collecting location data in the background (even when the app is closed or not in use) to enable delivery progress tracking and sharing with customers.
• Device Information: Device type, operating system, and unique device identifiers.

2. How We Use Your Information

We use the collected data for the following purposes:

• Providing delivery services and managing accounts.
• Improving app performance and user experience.
• Communicating with you regarding orders or security updates.
• Facilitating shipment tracking between drivers and customers in real-time, including when the app is in the background.

3. Data Sharing

We do not sell your personal data to third parties. Information may only be shared with:

• Technical service providers who assist in operating the app.
• Drivers/Agents to complete the delivery process (e.g., phone number and address).
• Legal authorities if required by law.

4. Data Security

We use advanced technical and administrative security measures to protect your data from unauthorized access, loss, or modification.

5. Your Rights

You have the right to access, correct, or request the deletion of your account and associated data at any time through app settings or by contacting us.

6. Policy Changes

We may update this Privacy Policy from time to time. You will be notified of any material changes through the app.

7. Contact Us

If you have any questions about this Privacy Policy, you can contact us via our support email.